Why Locals Love Starbucks
Located in the bustling Ciputra World Mall of Surabaya, Starbucks on Jl. Mayjen Sungkono No.87 offers more than just your typical coffee shop experience — it’s a welcoming retreat for both casual visitors and regulars. Specializing in globally beloved coffee creations and breakfast offerings, this Starbucks effortlessly combines familiar flavors with a refreshed, modern ambiance.
Step inside and you’re immediately embraced by a spacious, contemporary interior that invites you to relax. Comfy sofas and clean, well-maintained seating create an ideal setting to unwind with friends, family, or even enjoy a peaceful moment alone. Customers frequently praise the friendly and attentive staff, who add a personal touch by remembering regular guests’ names and accommodating special promotions gracefully.
The menu offers a delightful range of beverages that awaken the senses. Imagine sipping on a velvety caffe mocha or indulging in the layered sweetness of the iced salted caramel macchiato. For a refreshing twist, the iced white chocolate macchiato balances creamy richness with subtle espresso bitterness, perfect for a midday pick-me-up. Beyond drinks, the selection of cakes is equally tempting. The nutella cheesecake, a favorite among loyal customers, pairs perfectly with your beverage choice, offering a decadent, smooth texture punctuated by the nutty chocolate spread’s playful undertones. The marble cake, moist and subtly sweet, also earns rave reviews.
While Starbucks prides itself on reliability, some guests have noted minor pandemic-related challenges, such as occasional delays in table clearing. Nonetheless, the overall cleanliness and upkeep remain commendable, enhancing the café’s inviting atmosphere.
Whether you seek a spot to refresh during a shopping trip or simply want a cozy nook to chill with a carefully crafted cup of coffee, Starbucks Ciputra World delivers an experience rich in flavor and warmth. Its thoughtful service, delectable menu, and modern comfort make it a standout destination for Surabaya’s coffee lovers.
See the Space & Food
What Makes This Place Friendly
- Outdoor seating
- No-contact delivery
- Delivery
- Takeaway
- Dine-in
- Great coffee
- Great dessert
- Great tea selection
- Breakfast
- Solo dining
- Good for working on laptop
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
- Coffee
- Quick bite
- Breakfast
- Brunch
- Lunch
- Dessert
- Seating
- Toilet
- Casual
- Cosy
- Quiet
- Trendy
- Groups
- Tourists
- University students
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
- Good for kids
- Paid parking lot
- Paid street parking
- Parking
Real Reviews from the Community
- Mar 4, 2026
Spacious enough. They make this store better than before. Now they have comfy sofa. Good place to chill and enjoy a cup of bev! The staffs are nice even i use line coupon, not like several other outlets.
- Feb 24, 2026
Sempet cobain: - caffe mocha - iced salted caramel macchiato - iced caramel americano - iced white chocolate macchiato - marble cake - nuttela cheesecake (fav cake)
- Feb 23, 2026
Mba Chelsea was very helpful to explain the app and to prepare my food
- Feb 22, 2026
Very nice new store at the great location at the mall. Very clean, spacious, modern look. The staffs are very friendly and nice. They recognized their regular customer by mention their names. $$. Now there is Christmas menu on the shelf, must try. Great ambiance, very comfy for chillin with friends n family
- Jan 19, 2026
It must be standart starbucks store.. But the pandemic affect less staf to clean the table.. so there are some dirty table... The green tea yogurt is good
- Jan 11, 2026
Good place for working with laptop or just talking with friends. 10 am on sunday and wasn’t so crowded. We got nice view directly from the window. The Barista was very friendly too.
- Dec 23, 2025
It was raining outside so the ambience was so nice (and gloomy). The other parts are just like other Starbucks shops standard.
- Dec 3, 2025
Test a new secret receipe by Barista Kezia.... name of secret drink is "Lq Heaven".....